Bettelli's Villa

Reviews about Bettelli's Villa

• 4 / 5

  By KB Musick
  OMG the food was good. The salad was so stinking fresh. Maggie, I think was her name, at the bar was an awesome host. My second visit left me with a bad taste in my mouth from the door. I was asked to be seated and if I had a preference, it didn't matter to me, as long as I can sit and eat at a table. So, the lady seats me at a booth with a reserved sign. I sit down then she says it's ok for me to sit here as long as I don't take an hour. I said oh don't worry, I'll be here for an hour and a half. Then she says, whenever they give you the sink eye then you know is time to get up. Really? Where they do that at? She's terrible when it comes to customer service
  November 11, 2016
• 1 / 5

  By Tim Mattocks
  We had a reservation with other friends on Good Friday. Understanding this could be a busy night we planned ahead to reserve our table for 6. The party we were with had some order pizza and some of us ordered meals. The pizza arrived and we questioned when the dinners would be out. The server told us they would only be a couple minutes. After a few minutes maybe 15 or 20 no dinners still. We inquired again to the same response they will be out in a few minutes....after one hour they had still not arrived. We cancelled our order, and at this point, obviously quite frustrated, we requested to speak to a manager. This also took quite some time to finally get to speak with the manager/owner who again told us they would be out shortly. The salads that came with the dinners did come out, but no meals. and didn't feel we should have to pay for them. The manager told us she would not come here on Good Friday. We were also told by the waitress that they had a table of 17 in the back and they were busy with them. Apparently a table of six is not that important to them. The pizza was good unfortunately we will never know about the other meals. Customer service was nonexistent and not a high priority on their list.
  
  August 16, 2016